Returns & Exchanges
We want you to love your Dr. Woof gear as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Whether the fit isn't quite right or you've changed your mind, we've made the process simple and stress-free.
Check Eligibility
Ensure your items are in original condition, unwashed, and have all tags attached before starting your request.
Submit Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing